[Summary]
The Senior SAP Business Analyst collaborates with key business stakeholders to carry out
technology strategies and find solutions for business needs. This role is instrumental in
facilitating business involvement, decision making, and coordination of business resources to
deliver and implement high quality projects and prepare business area for changes impacting
their areas. The Business Analyst acts as the liaison in understanding a business customer¡¯s
information or process needs and carrying that message back to a more technically oriented IT
staff.
2. Essential Duties and Responsibilities (Key Activities)
• Responsible for compliance with applicable Corporate and Divisional Policies and
procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of
employees, customers, contractors, and vendors
• Facilitates meetings with the business to elicit, analyze and document detailed business
requirements
• Makes appropriate recommendations for continuing, modifying, or abandoning proposed
projects based on the results of feasibility studies and/or cost/benefit analyses
• Maps current processes to the desired state and identifies gaps such as program functions,
output requirements, input requirements and sources, data conversion strategies, and
system techniques and controls
• Performs business process analysis to define configuration requirements
• Balances needs and acts as liaison between the business and the technology areas
• Develops business process flows and data models for new system development or for process
redesign
• Provides solid test designs, develops test cases and reviews/approves the execution of those
test cases
• Contributes to end-user training as needed
• Provides support to existing applications and resolves business and technical problems
• Performs technical system activities as needed
• Keeps informed of trends and new developments in technology to better advise management
of means to accomplish business and information systems goals
• Communicates effectively with management to enhance their understanding of the
Senior SAP Business Analyst
opportunities and limitations of information systems
• Performs other related duties and responsibilities, on occasion, as assigned
• SAP Job Duties (if needed):
- Works on tickets submitted by the SAP user base to answer questions, fix issues and
process standard changes caused by changes in the business.
- Works on small enhancements when approved by functional management.
- Follows established processes in accordance with GIT policy (i.e., Change Management,
etc.)
- May provide direction to other team members
3. Position Accountability/Scope
• Works with minimal management direction.
• This position will provide functional support for the production users of SAP: ECC, CRM,
SCM and GTS and give work direction to other team members
4. Dimensions – Education / Experience / Skills
3.1. Education and English
• Bachelors¡¯ Degree or equivalent experience
• English Level : Intermediate or higher level of global communication
3.2. Experience
• Total 5~10 years of IT Experiences (Manufacturing/Healthcare Domain)
• 3 or more Years of experience in IT project management
• IT Demand, Requirement Management
• 3 or less years of experience of SAP system Operation/Development/Process Design in
SCM/PP/MM/QM
--- Preferred ---
• Excellent communication and customer service skills. Able to bridge communication
between technical areas and business areas for a full and complete understanding of
expectations
• Ability to multi-task efficiently on several simultaneous efforts
• Ability to drive requirements and project work through to closure
• Experience in formal design review
• Experience in training material creation and delivery, using a variety of training methods
• Ability to create quality test designs; experience writing test cases and reviewing/approving
the execution of those test cases
• Experience working in a broader enterprise/cross-division business unit model preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing
environment.
• Ability to leverage and/or engage others to accomplish projects.
• Ability to travel approximately 10%, including internationally.
• Ability to maintain regular and predictable attendance.
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Tel : 02-3450-1263
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