°øÅë ÀÚ°Ý¿ä°Ç Your Role: • In this position you will be dealing with requests regarding our Pharma Chemicals and Process Solution Products. You are the entry point for the first level commercial and regulatory questions from our internal and external clients received by mail, phone or fax. In your dedicated area of responsibility you act as an interface between the sales organization in the field, supply chain, regulatory affairs, marketing and all other interfering interfaces. Also you continuously support the sales representatives in their daily¡¡activities in order to meet the sales objectives. • You will be responsible for dealing with all quotations in close collaboration with the sales representative, you will enforce our price policy and develop special prices for a specific category of clients. You¡¯ll be in charge of handling requests for all types of commercial documents intended for our customers, such as brochures, sample requests, literature, product datasheets etc. • You handle product orders, check inventory availability or status of shipment, verify customer pricing, prepare and process customer return goods for credit and/or replacement, handle and resolve customer complaints, escalate requests and unresolved issues to the designated¡¡resource and file records of customer interactions and transactions. • Other tasks assigned by your superior. Who you are: • Fresh graduates with internship experience in a customer facing environment and/or chemicals, pharmacy or biochemical industry is an asset • Bachelor¡¯s degree, preferably in chemicals, pharmacy or biochemicals • Excellent computer skills with experience on Microsoft Office, SFDC, SAP is a plus • A positive outlook on dealing with our important customers and driven by great sensibility for customer satisfaction • Enjoy working in an international team • Strong verbal and written communication skills, promotes¡¡good relationship in the team, ensures 2-ways communication and teamwork • Organized, multitasking, open-minded, flexible in a changing environment and able to adjust accordingly • Fluent English conversational and written •Áö¿ø ¼øÀ¸·Î ÀüÇüÀÌ ÁøÇàµÇ¸ç, ÀûÇÕÇÑ Èĺ¸ÀÚ ¹ß°ß ½Ã ä¿ëÀÌ ¹Ù·Î ¸¶°¨µÇ¿À´Ï Áö¿øÀǻ簡 ÀÖÀ¸½Å ºÐµéÀº ºü¸¥ Áö¿ø ¹Ù¶ø´Ï´Ù. •¼¹ö ¾ÈÁ¤¼ºÀ» À§ÇØ, ÀÎÅÍ³Ý ÀͽºÇ÷η¯°¡ ¾Æ´Ñ ±¸±ÛÅ©·Ò, ȤÀº ¸¶ÀÌÅ©·Î¼ÒÇÁÆ® ¿§Áö¸¦ ÅëÇÑ Áö¿ø ¹Ù¶ø´Ï´Ù. •º¸ÈÆ´ë»óÀÚ ¹× Ãë¾÷º¸È£´ë»óÀÚ´Â °ü·Ã¹ý¿¡ ÀǰÅÇÏ¿© ¿ì´ëÇÕ´Ï´Ù. •Áö¿ø¼ÀÇ ±âÀç»çÇ×ÀÌ »ç½Ç°ú ´Ù¸¥ °ÍÀ¸·Î È®Àεǰųª Reference from previous employer »ó¿¡ ä¿ë»óÀÇ °á°Ý»çÀ¯°¡ È®À뵃 °æ¿ì ÇÕ°Ý ¶Ç´Â ä¿ëÀÌ Ãë¼ÒµÉ ¼ö ÀÖ½À´Ï´Ù •(The company reserves the right to withdraw the offer, it if discovers subsequently that a candidate has given false information in application or has provided false or fraudulent documentation in support of his/her application. The offer is conditional upon satisfactory results of reference checks.) |