파마메디잡 :: 채용정보 상세보기

Customer Relations Manager, Quality Service (Bio)

http://www.merck.co.kr

회사명	머크주식회사	대표자	미하엘 그룬트

사원수	미입력	자본금	미입력

사업내용	의약품 제조 및 판매

모집직종

각 부서별 채용＞하반기 사원모집

근무지역

서울 강남구

담당업무

Customer Relations Manager, Quality Service (Bio)

모집인원

O명

근무형태

정규직

급여사항

추후협의

복리후생

4대보험, 경조금, 연차, 주5일근무, 주택자금 융자, 퇴직금

자격요건

성별	무관	나이	무관
학력	대학(4년) 졸업↑	경력	4년↑

상세모집내용

<table class="cont_recruit_template" style="border-collapse: collapse; border-spacing: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 13px; line-height: normal; color: rgb(34, 34, 34); letter-spacing: -1px; background-color: rgb(255, 255, 255); max-width: 860px !important;"><tbody><tr><td style="padding: 0px;"><h2 class="tit_template" id="template_divisions_title" style="margin: 32px 0px 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 28px; font-weight: normal; line-height: 32px; letter-spacing: -2px;">모집부문 및 상세내용</h2><div class="wrap_tbl_template" style="padding-top: 23px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; overflow: hidden; width: 860px; box-sizing: border-box;"><table class="tbl_template txt_type" id="divisionTable" style="border-collapse: collapse; border-spacing: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: inherit; line-height: normal; max-width: 860px !important; table-layout: fixed; width: 828px; border-top: 0px rgb(72, 118, 239); margin: 0px 0px -24px 32px; border-right-color: rgb(72, 118, 239); border-bottom-color: rgb(72, 118, 239); border-left-color: rgb(72, 118, 239);"><tbody><tr id="common_table"><td style="padding: 0px 24px 23px 0px; border-bottom: 0px; font-size: 15px; color: rgb(68, 68, 68); letter-spacing: -1px;"><div class="tit_tbl" style="margin-bottom: 8px; padding: 11px 16px 9px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 16px; border-bottom: 0px; background: rgb(247, 248, 252);">공통 자격요건</div><table class="tbl_list" style="border-collapse: collapse; border-spacing: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: inherit; line-height: normal; max-width: 860px !important; margin-bottom: 0px; width: 804px; padding-left: 15px;"><tbody><tr><td id="template_common_education" style="padding: 0px 0px 0px 20px; border-bottom: 0px; font-size: 15px; color: rgb(68, 68, 68); letter-spacing: -1px; line-height: 30px;">Your Role:  In this exciting opening within our Quality Services organization, this Customer Relations Expert role specializes in delivering Quality and regulatory support to key customers through all Life Science portfolio. You’ll be interacting with multiple biopharma companies that are leading this industry, to deliver quality knowledge and insight for the critical quality issues or inquiries. The role needs to closely collaborate with cross-functional teams in global, such as, Sales, Technical, Manufacturing sites, Product managers, Regulatory and other Quality functions.We are looking for bright, enthusiastic candidates who have the ambition to success in the growing biopharmaceutical industry. Ideal candidate would be a good team-player and work well under pressure. Hands on experience from biopharma Quality or Production would be preferred, and good career history from customer engagement or technical roles would also be considerable. As you will also be responsible for managing foreign clients, you should be fluent in English and Korean, intermediate level of written and speaking in Japanese, or any other language would be a plus. 1. Quality Services<ul style="margin: 0px 0px auto; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: revert; font-family: Verdana, Geneva, sans-serif; list-style: outside none; box-sizing: border-box; clear: both; color: rgb(7, 0, 0); font-size: 16px; letter-spacing: normal;"><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Responsible for customer quality and regulatory resolution and follow-up of quality incidents</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Foster customer intimacy and provide customers with interim updates during extended site investigations including     face-to-face meetings as needed</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Demonstrate expertise in project management, typically in the form of coordinating complex customer inquiries or     investigations across global sites</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Possess an in-depth knowledge of Merck´s products and industry applications and act a Subject Matter Expert for     other QS Team Members</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Deliver Quality Services, adopting a consultative approach to understand customer needs, explain our quality systems     capabilities and communicate that commitment</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Implements standards to ensure customer satisfaction for quality and regulatory matters for the whole Life Science     portfolio.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Implements policies, procedures and methods to provide quality and regulatory product and service information and     continuously improves the same.</li></ul> 2. Customer Quality Relationship<ul style="margin: 0px 0px auto; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: revert; font-family: Verdana, Geneva, sans-serif; list-style: outside none; box-sizing: border-box; clear: both; color: rgb(7, 0, 0); font-size: 16px; letter-spacing: normal;"><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Ensure sustainable relationship with key customers.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Collects data in partnership with Business partner for the Commercial and Business Areas to monitor, report and     improve quality performance from a customer’s perspective.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and     judgment.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Applies broad industry and commercial awareness to drive financial and quality performance across Life Science     business sector.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Aligns with Strategic Marketing (Franchise) / Sales leads to align and support Specific Markets and Strategic Customers       including attending customer’s QBR (Quality Business Review) or takes the lead on quality discussions at customer      QRB’s.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Interacting with Marketing, Sales, Supply Chain, Technical and other Quality teams to ensure inquiries are moving     forward. Assists other QS Team Members with Inquires that have stalled.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Contributes/ Leads internal facing relevant (quality services, operations, marketing, sales, etc.) training/ education     courses</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Travel: ~30%, Willingness to travel domestic/international at short notice</li></ul> Who You Are: <ul style="margin: 0px 0px auto; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: revert; font-family: Verdana, Geneva, sans-serif; list-style: outside none; box-sizing: border-box; clear: both; color: rgb(7, 0, 0); font-size: 16px; letter-spacing: normal;"><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Bachelors' in Biological sciences(Microbiology, Biochemistry, Molecular biology, Biotechnology, etc.). Master's degree     with related scientific area would be preferred.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Minimum 4-9 years’ experience in Quality(QA, QC), drug substance production, technical or scientific-based roles in     Biopharma industry or customer quality communications;</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Excellent interpersonal, verbal and written communication skills. Fluent in English and Korean(Must), Intermediate in     Japanese would be advantage.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ Good understanding on the Biopharma Quality concepts and working knowledge of FDA and/or EMA, cGMP regulatory     requirements.</li><li align="left" style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">ㆍ In-depth understanding relevant regulatory guidelines (i.e., GMP) as it relates to the Pharma, BioPharma, IVD,     Medical Devices, Food, Research Markets, etc. would also be an advantage. Requires considerable depth and breadth     of expertise combined with in-depth knowledge of market, competitors and technological processes.</li><li style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both;">ㆍ Strong Collaboration, Communication skills with mindfulness and empathy.</li><li style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both;">ㆍ Ability to work with people in cross-functional and global with diversity and inclusivity.</li><li style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both;">ㆍ Proficient in MS Office programs. Experience in SAP, Trackwise and Salesforce would be advantage.</li></ul>  <ul style="margin: 0px 0px auto; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: revert; font-family: Verdana, Geneva, sans-serif; list-style: outside none; box-sizing: border-box; clear: both; color: rgb(7, 0, 0); font-size: 16px; letter-spacing: normal;"><li style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">보훈대상자 및 취업보호대상자는 관련법에 의거하여 우대합니다.</li><li style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">지원서의 기재사항이 사실과 다른 것으로 확인되거나 Reference from previous employer 상에 채용상의 결격사유가 확인될 경우 합격 또는 채용이 취소될 수 있습니다</li><li style="margin: 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; box-sizing: border-box; clear: both; text-align: left;">(The company reserves the right to withdraw the offer, it if discovers subsequently that a candidate has given false information in application or has provided false or fraudulent documentation in support of his/her application. The offer is conditional upon satisfactory results of reference checks.)</li></ul></td></tr></tbody></table></td></tr><tr class="recruit_division_0 tr_division" data-key="0"><td style="padding: 0px 24px 23px 0px; border-bottom: 0px; font-size: 15px; color: rgb(68, 68, 68); letter-spacing: -1px;"> </td></tr><tr class="recruit_division_1 tr_division" data-key="1"><td style="padding: 0px 24px 23px 0px; border-bottom: 0px; font-size: 15px; color: rgb(68, 68, 68); letter-spacing: -1px;"> </td></tr><tr class="recruit_division_2 tr_division" data-key="2"><td style="padding: 0px 24px 23px 0px; border-bottom: 0px; font-size: 15px; color: rgb(68, 68, 68); letter-spacing: -1px;"> </td></tr><tr class="recruit_division_3 tr_division" data-key="3"><td style="padding: 0px 24px 23px 0px; border-bottom: 0px; font-size: 15px; color: rgb(68, 68, 68); letter-spacing: -1px;"><table class="tbl_list" style="border-collapse: collapse; border-spacing: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: inherit; line-height: normal; max-width: 860px !important; margin-bottom: 0px; width: 804px; padding-left: 15px;"><tbody></tbody></table></td></tr></tbody></table></div></td></tr><tr><td style="padding: 0px;"><h2 class="tit_template" id="template_job_type_title" style="margin: 32px 0px 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 28px; font-weight: normal; line-height: 32px; letter-spacing: -2px;">근무조건</h2><div class="wrap_list_template" style="padding-top: 13px; padding-left: 32px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; overflow: hidden; width: 860px; box-sizing: border-box;"><table class="list_template" style="border-collapse: collapse; border-spacing: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 15px; line-height: normal; max-width: 860px !important; width: 828px; color: rgb(68, 68, 68);"><tbody><tr><td style="padding: 3px 0px 0px; line-height: 25px; letter-spacing: -1px;">ㆍ근무형태:정규직(수습기간)-3개월</td></tr><tr class="salary display_salary"><td style="padding: 3px 0px 0px; line-height: 25px; letter-spacing: -1px;">ㆍ급여:면접후 결정</td></tr><tr class="address display_address"><td style="padding: 3px 0px 0px; line-height: 25px; letter-spacing: -1px;">ㆍ근무지역:(06178) 서울 강남구 테헤란로 508 해성2빌딩(대치동) - 서울 2호선 삼성 에서 500m 이내</td></tr></tbody></table></div></td></tr><tr class="display_hiring_process_list"><td style="padding: 0px;"><h2 class="tit_template" id="template_step_title" style="margin: 32px 0px 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 28px; font-weight: normal; line-height: 32px; letter-spacing: -2px;">전형절차</h2><ol class="step_template_type step_template_type2" id="template_step_hiring_process_list" style="margin: 0px; padding: 16px 0px 0px 32px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; list-style: none; position: relative; width: 860px; box-sizing: border-box; font-size: 0px; line-height: 0; text-align: center;"><li style="margin: 24px 0px 0px; padding: 0px 32px; list-style: none; display: inline-block; position: relative; width: 207px; font-size: 15px; line-height: 22px; color: rgb(68, 68, 68); text-align: center; vertical-align: top; box-sizing: border-box;"><div class="cont_step" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;"><div class="inner" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;">서류전형</div></div></li><li style="margin: 24px 0px 0px; padding: 0px 32px; list-style: none; display: inline-block; position: relative; width: 207px; font-size: 15px; line-height: 22px; color: rgb(68, 68, 68); text-align: center; vertical-align: top; box-sizing: border-box;"><div class="cont_step" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;"><div class="inner" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;">1차면접</div></div></li><li style="margin: 24px 0px 0px; padding: 0px 32px; list-style: none; display: inline-block; position: relative; width: 207px; font-size: 15px; line-height: 22px; color: rgb(68, 68, 68); text-align: center; vertical-align: top; box-sizing: border-box;"><div class="cont_step" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;"><div class="inner" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;">2차면접</div></div></li><li style="margin: 24px 0px 0px; padding: 0px 32px; list-style: none; display: inline-block; position: relative; width: 207px; font-size: 15px; line-height: 22px; color: rgb(68, 68, 68); text-align: center; vertical-align: top; box-sizing: border-box;"><div class="cont_step" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;"><div class="inner" style="font-family: "Malgun Gothic", dotum, gulim, sans-serif;">최종합격</div></div></li></ol></td></tr><tr><td style="padding: 0px;"><h2 class="tit_template" id="template_how_to_apply_title" style="margin: 32px 0px 0px; padding: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 28px; font-weight: normal; line-height: 32px; letter-spacing: -2px;">접수기간 및 방법</h2><div class="wrap_list_template" style="padding-top: 13px; padding-left: 32px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; overflow: hidden; width: 860px; box-sizing: border-box;"><table class="list_template" style="border-collapse: collapse; border-spacing: 0px; font-family: "Malgun Gothic", dotum, gulim, sans-serif; font-size: 15px; line-height: normal; max-width: 860px !important; width: 828px; color: rgb(68, 68, 68);"><tbody><tr><td style="padding: 3px 0px 0px; line-height: 25px; letter-spacing: -1px;">ㆍ접수기간:2021년 10월 12일 (화) 18시 ~ 2021년 10월 26일 (화) 24시</td></tr></tbody></table></div></td></tr></tbody></table><p align="left" style="padding: 0px; font-family: Verdana, Geneva, sans-serif; background-color: rgb(255, 255, 255); box-sizing: border-box; clear: both; color: rgb(7, 0, 0); font-size: 16px; letter-spacing: normal;">

접수기간	채용시
접수방법	당사홈페이지
이력서양식	온라인 이력서
담당자	채용담당자
연락처	02-2185-0000
이메일	dae-sung.eom@external.merckgroup.com
홈페이지	http://www.merck.co.kr
회사주소	[135-725] 서울 강남구 대치3동 해성2빌딩 4층

최종수정일 : 2021년 10월 12일

본 정보는 머크주식회사에서 제공한 자료이며, 파마메디잡는(은) 기재된 내용에 대한 오류와 지연, 사용자가 이를 신뢰하여 취한 조치에 대하여 책임을 지지 않습니다. 본 정보는 파마메디잡의 동의 없이 재배포할 수 없습니다.