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[Çѱ¹¾á¼¾] Clinical Site Payment Lead
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Johnson & Johnson is the world's most comprehensive and broadly based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical, and medical devices and diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.
1. Æ÷Áö¼Ç: Clinical Site Payment Lead (Lead Payment Analyst)
2. °è¿»ç: Çѱ¹¾á¼¾ (Janssen)
3. ±Ù¹«Áö: ¼¿ï½Ã ¿ë»ê±¸
4. ±Ù¹« ÇüÅÂ: Regular (Á¤±ÔÁ÷)
[Summary]
Responsible for the management of the end-to-end investigator/site payment processes and payment calculations, creation and management of purchase orders, payment and clinical trial payments. Acts as liaison among colleagues within Contract & Compliance Services (CCS) and study teams to assist with complex issue resolution and/or guidance, as needed. You will be involved in or have opportunities to lead/participate in global process improvement/ implementation projects.
[Responsibilities]
• Responsible for training study teams relating to payments and specific processes
• Act as liaison among colleagues within CCS and study teams to assist with issue resolution and/or provide guidance, as needed
• Ability to understand and analyze study-specific PO calculators utilizing CTMS, CTAs and interactions with contract negotiation team (CGAs), Local Trial Managers (LTMs) and Site Managers (SMs). Create and send payment notifications to sites
• Answer queries, questions and issue resolution with sites and study teams, as needed
• Resolve failed payments, as appropriate, for purchase requisitions
• Outstanding customer focus with vision to drive solutions
• Working knowledge of local systems, including mCTMS, RAVE, and accounts payable systems
• Answer queries, questions and issue resolution with sites and study teams, as needed
• Train new CCS team members and GCO members on specific processes and technology
• People management responsibility, including performance and development. (Global team - virtual environment)
• Develop talent to enhance the team's effectiveness
[Requirements]
• 5 - 8 years¡¯ experience and/or equivalent competencies in pharmaceutical industry/clinical research
• Must have a working knowledge of clinical payment processing and systems with at least 4 years of payment experience
• Excellent communication skills (both oral and written)
• Fluency in English required
• Ability to work effectively in cross function teams
• Strong and proven analytical and problem resolution skills
• Working knowledge of PCs (MS Office suite at a minimum)
• Must demonstrate innovative spirit, have strong interpersonal skills, and ability to accomplish substantial tasks with minimal supervision
• Familiarity with healthcare compliance and other relevant guidance (HIPAA, FCPA, Safe Harbor, etc.) is preferred
• Previous experience working in virtual teams preferred
• Previous people management experience preferred
[Áö¿ø ¹æ¹ý]
www.careers.jnj.com Á¢¼Ó -> Position Number 2105892572W °Ë»ö -> ÇØ´ç ¸ðÁý °ø°íÀÇ ¡°Apply Now¡± Ŭ¸¯ ÈÄ ¿Â¶óÀÎ Áö¿ø ÇÁ·Î¼¼½º ÁøÇà
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